Email timeline sync
Gmail threads with contacts appear on CRM contact and deal timelines.
Live
Google Workspace
Sync Gmail, Calendar and Drive with your Wendesk CRM. Google Workspace (formerly G Suite) provides Gmail, Google Calendar, Google Drive and Meet for businesses. Connect to Wendesk to sync emails and calendar events to CRM contacts, log meetings and attach Drive documents to deals.
Free to use7.1K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with Google Workspace
Capabilities your team gets when Google Workspace is wired into Wendesk.
Calendar meeting logging
Google Calendar meetings sync as CRM activities automatically.
Drive document linking
Attach Google Drive files to CRM deals for centralised document management.
Setup
How to connect Google Workspace
Typically completes in under 5 minutes. No engineering required.
- 1
Enable Google Workspace APIs
In Google Cloud Console enable Gmail API, Calendar API and Drive API for your project.
- 2
Create OAuth 2.0 credentials
Create OAuth 2.0 client credentials with the required scopes in Google Cloud Console.
- 3
Connect in Wendesk
App Store → Google Workspace → click Connect and authorise with your Google account.
- 4
Configure sync rules
Choose which Gmail labels, calendars and Drive folders to sync with CRM.
Plans
Available on these plans
Activate Google Workspace on any of the plans below.
StarterGrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about Google Workspace on Wendesk.
Wendesk में Google Workspace इंटीग्रेशन क्या करता है?
यह Gmail थ्रेड को CRM कॉन्टैक्ट टाइमलाइन से सिंक करता है, CRM डील रिकॉर्ड से Google Calendar मीटिंग शेड्यूलिंग जोड़ता है, और Google Drive फाइलें CRM से जोड़ने की सुविधा देता है।
क्या Gmail सिंक दो-तरफा काम करता है?
हाँ। CRM-ज्ञात पते पर भेजे गए Gmail ईमेल कॉन्टैक्ट टाइमलाइन में लॉग होते हैं। Gmail में प्राप्त उत्तर भी Wendesk में उसी थ्रेड को अपडेट करते हैं।
क्या मैं CRM कॉन्टैक्ट रिकॉर्ड से Google Meet कॉल शेड्यूल कर सकता हूँ?
हाँ। Google Calendar इंटीग्रेशन से आप Wendesk कॉन्टैक्ट या डील से सीधे Google Meet-सक्षम Calendar इवेंट बना सकते हैं।
क्या Google Workspace इंटीग्रेशन भारतीय Workspace टेनेंट के लिए उपलब्ध है?
हाँ। Wendesk Google OAuth 2.0 से कनेक्ट होता है और Business Starter सहित सभी Google Workspace संस्करणों के साथ काम करता है।
क्या Wendesk में WhatsApp और Google Workspace साथ काम करते हैं?
हाँ। WhatsApp संदेश और Gmail ईमेल दोनों एक ही CRM कॉन्टैक्ट टाइमलाइन में लॉग होते हैं — सभी ग्राहक संचार चैनलों का एकीकृत दृश्य मिलता है।
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