B2B inventory + booking (when live)
Search live MakeMyTrip flight / hotel / train / bus inventory at B2B agent-commission rates; book on tenant's behalf and capture advance via Razorpay.
Coming soon
MakeMyTrip for Business
India's largest OTA — route MakeMyTrip B2B + myBiz corporate bookings into Wendesk travel CRM (partnership-pending). MakeMyTrip is India's largest online travel agency (~50M+ active customers · ~1M+ properties of global hotel inventory · all major Indian + international airlines as of 2026). Post-2017 merger with ibibo Group (Goibibo + redBus), MakeMyTrip operates the dominant Indian OTA stack. For independent travel agents, DMCs (destination management companies), corporate travel desks and small tour-operators, MakeMyTrip's myBiz corporate-travel program + B2B affiliate-API + package-distribution API is the dominant supply / demand-routing surface — an integrated agent / DMC routes 50-500 bookings/month per business. Wendesk's MakeMyTrip connector will let travel-agent + DMC tenants search live flight/hotel/train/bus inventory at B2B rates, book on tenant's behalf with agent-commission tiering, sync booking-status webhook updates into CRM pipelines, auto-generate GST-compliant invoices with TCS-on-overseas-tour-packages split, manage corporate travel-policy + spend-limits for myBiz cohorts, and bridge loyalty wallets. Partnership pending — MakeMyTrip B2B / myBiz API requires GST-registered corp OR IATA-verified travel-agent prerequisite per tenant; request access via the form below (travel-only).
Free to use1.4K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with MakeMyTrip for Business
Capabilities your team gets when MakeMyTrip for Business is wired into Wendesk.
GST + TCS-aware invoicing (when live)
Auto-generate B2B GST invoices for booked trips with TCS-on-overseas-tour-packages computation + IGST split per destination — wired through Wendesk India Stack substrate.
myBiz corporate-travel program (when live)
Corporate tenants: auto-enroll end-users into myBiz with travel-policy + spend-limits + approval workflows via WhatsApp for out-of-policy bookings.
Setup
How to connect MakeMyTrip for Business
Typically completes in under 5 minutes. No engineering required.
- 1
Request partnership access (travel-only)
Click 'Request access' below — Wendesk's biz-dev team submits a joint partnership inquiry to MakeMyTrip's B2B / myBiz partnerships desk. Per-tenant eligibility: GST-registered corporate entity (for myBiz corp use) OR IATA-verified travel agency (for B2B agent-distribution).
- 2
MakeMyTrip corp + InfoSec review
MakeMyTrip vets the platform request + verifies tenant eligibility (~4-5 month onboarding cycle including DPDP + PCI-DSS + NASDAQ-listed-entity governance review).
- 3
Notified when live
We'll email you within 3 business days of partnership-onboarding milestones; once the connector ships, you'll see 'Connect' replace 'Request access' on this page.
Plans
Available on these plans
Activate MakeMyTrip for Business on any of the plans below.
BaseStarterGrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about MakeMyTrip for Business on Wendesk.
What is MakeMyTrip's myBiz API and how does it integrate with Wendesk?
myBiz is MakeMyTrip's corporate travel management platform. The myBiz Travel Request API lets Wendesk sync booking requests, itineraries, and traveller profiles into your CRM for travel agents and corporate TMCs.
Can Wendesk send WhatsApp notifications for MakeMyTrip bookings?
Yes. When a hotel, flight, or cab booking is confirmed on MakeMyTrip, Wendesk can dispatch a WhatsApp message with booking details, PNR, and check-in instructions to the traveller.
Is this integration useful for travel agents in India?
Yes. Indian travel agencies use MakeMyTrip's partner and affiliate APIs to access live inventory. Wendesk tracks booking enquiries, travel dates, and preferences in CRM contact records for repeat business.
What booking types does the MakeMyTrip integration support?
The integration supports flight, hotel, and cab bookings through MakeMyTrip's API where partner access is available. Holiday packages may require a separate API arrangement with MakeMyTrip's partner team.
Does Wendesk's travel industry overlay work with MakeMyTrip data?
Yes. Wendesk's travel industry module adds fields for itinerary, PNR, travel dates, passenger details, and hotel preferences, all enriched with MakeMyTrip booking data for a complete traveller profile.
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