Planned
ElevenLabs
AI voice synthesis for automated voice messages and voice-agent greetings. ElevenLabs provides state-of-the-art AI voice synthesis. Connect to Wendesk Voice Agent to power natural-sounding outbound calls and automated voice notifications.
Paid plan1.2K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
FAQ
Frequently asked questions
Answers to the most common questions about ElevenLabs on Wendesk.
What is the ElevenLabs integration used for in Wendesk?
ElevenLabs provides the AI voice synthesis layer for Wendesk's Voice Agent module. When a customer calls or receives an outbound call, ElevenLabs converts the agent's text responses into natural, human-like speech in real time.
Does ElevenLabs support Hindi voice synthesis?
Yes. ElevenLabs supports multilingual voice synthesis including Hindi. Wendesk's Voice Agent can be configured to respond in Hindi, English, or both based on the customer's detected language.
Can ElevenLabs power WhatsApp voice calls through Wendesk?
Yes. ElevenLabs announced native WhatsApp voice agent support in late 2025. Wendesk leverages this to enable inbound and outbound WhatsApp voice conversations powered by ElevenLabs speech synthesis, handling real-time voice interactions at scale.
Is the ElevenLabs integration included in all Wendesk plans?
ElevenLabs integration is part of the Voice Agent module, which is upcoming. It will be available on Growth and Pro plans when the Voice Agent module launches. Current availability is limited to beta tenants.
How does Wendesk handle ElevenLabs API costs?
ElevenLabs usage is metered by characters synthesised. Wendesk's AI quota router tracks this against your plan's AI quota. On quota exhaustion, you can provide your own ElevenLabs API key (BYOK) to continue usage at ElevenLabs' direct pricing.