DPDP Section 13 (Right to Erasure / Access / Correction) + GDPR Article 15-22 + CCPA. Cascade-delete preview, receipts, and 30-day SLA tracker — all tenant-scoped.
DPDP Section 13 mandates a 30-day response. With customers across 50 tools, the ops cost of finding-deleting-confirming is the cost of an FTE.
Lead → Contact → Deal → Activity → Email → Voice recording → File → Tenant cache. Miss one and you're non-compliant.
DPDP requires you confirm to the data subject what happened. PDF receipts, signed and time-stamped.
When the auditor calls, you need the trace: who requested, when, what was deleted, who approved. Manual = hope your spreadsheet survived.
Tenant-branded portal at /customer/dsr; data subject signs in, picks request type, e-signs consent. Done.
Before delete: full preview of every record that goes — Lead, Contact, Deal, Activity, Files, Voice recordings. Approve once, all gone.
PDF receipt to data subject's email + WhatsApp. Includes the chain of custody (who, when, what).
Active requests dashboard. Day 1, 7, 21, 28 escalations. SLA breach = automated alert to tenant DPO + platform support.
Pre-filled DPDP-compliant request form. Tenant logo, language (EN/HI/regional), data subject identification flow per DPDP.
DPDP enforcement begins Q4 2026. Get DSR self-service live before then; we ship the portal, you stay compliant.
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