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Executive search · contingent staffing · RPO · campus hiring in one system. WhatsApp-native sourcing, zero ghosting, placement-fee realised.
Broadcast JDs to warm talent pools on WhatsApp. Shortlist replies auto-create candidate records — no form, no ATS login needed.
Multi-step WA confirmation: invite → 24-hr reminder → 2-hr reminder → GPS-link for in-person. No-show rate drops from 48% to under 12%.
Joining confirmed via offer-acceptance WA signature → Tally invoice created → EPFO/UAN captured. Leakage drops to near zero.
Generic CRMs treat hiring like a sales funnel. They don't understand replacement-period risk, EPFO/UAN capture at joining, BGV workflows, or per-placement commission splits. Wendesk's recruitment overlay does.
Industry baseline for unconfirmed candidates. Email + phone calls miss the mark. Wendesk's WA confirmation flow — JD card · accept/decline · calendar slot — drops ghosting from 50% to under 15% on the median cohort.
Recruiters spend 60-70% of sourcing time on mismatched CVs. Wendesk's AI scorer ranks inbound applications against the JD across skills · experience · notice period · CTC band — top 10% flagged for immediate review.
48% of scheduled interviews see at least one no-show. Wendesk's multi-step WA reminder chain (T-24h · T-2h · GPS-link) plus rescheduling-in-chat drops cancellation rates to under 12% without a single phone call.
Agencies lose 18-25% of earned fees to missed joining confirmations, delayed invoicing, and undocumented split-commission disputes. Wendesk fires the Tally invoice the moment joining is confirmed — EPFO/UAN number captured in the same flow.
A candidate who leaves within the replacement window triggers a costly re-delivery. Wendesk tracks joining date + replacement-window expiry per placement, sends a T-30 WA check-in to both candidate and client, surfacing flight-risk signals before the clock runs out.
Most ATS tools show a Kanban but lose cohort-level intelligence. Wendesk surfaces how many candidates are in each lifecycle stage right now, the criteria defining the boundary, and the trend vs the prior 90-day window — so your team sees the talent pipeline health at a glance.
6 core objects ship out of the box for Recruitment. Add more — assessment result · reference check · alumni pool · contract-labour register — from the admin UI, no code.
Phone · resume · skills · CTC band · notice period · EPFO/UAN · BGV status · pipeline stage
Client · role · JD · skills required · CTC band · headcount · replacement window
Candidate · Job · interviewer · slot · mode (WA video / Google Meet / in-person) · outcome
Candidate · Job · CTC breakup · joining date · offer-letter URL · acceptance status · WA signature
Candidate · Client · joining date · fee % · invoice-ref · replacement-window expiry · Tally sync
Candidate · verifier · checks checklist · cleared-at timestamp · gate status for Offered advance
Consent before resume shared · candidate DSR-ready · data-residency in India
UAN captured at joining confirmation · EPFO register auto-updated
Background verification checklist must clear before Offered stage advance
Contract Labour (Regulation & Abolition) Act register for staffing & TaaS firms
Recruitment ships with five pre-built WhatsApp flows — JD broadcast & quick-apply, interview scheduling + no-show prevention, offer letter dispatch & WA-signature acceptance, joining confirmation & EPFO capture, placement-fee invoice fire.
Broadcast JD card to warm talent pools. YES/NO/INFO reply auto-tags candidate interest. Shortlist replies create Candidate records instantly — no ATS login required.
WA slot-picker sends calendar invite. T-24h and T-2h WA reminders with GPS link for in-person rounds. No-show rate drops from 48% to under 12%.
Offer PDF dispatched on WA. Candidate taps Accept → cryptographic WA timestamp recorded as acceptance. Rejection triggers instant talent-pool re-search.
Joining day WA flow captures EPFO/UAN + day-1 photo confirmation. Tally invoice fires automatically. Placement fee realisation rate lifts from 74% to 97%.
<b>EN + HI from launch.</b> All flows ship in EN + HI — critical for blue-collar, gig, and tier-2/3 hiring pipelines. Tamil · Telugu · Marathi · Gujarati available on Pro tier.
Industry baselines derived from V1 recruitment-agency cohorts (executive search, contingent staffing, RPO, campus hiring). Your numbers depend on your vertical and ticket size; these are the median.
WA confirmation flow: JD card → slot accept → T-24h + T-2h reminders. Down from 50% industry baseline.
from 50% baselineMulti-step WA reminder chain with reschedule-in-chat. Eliminates the phone-call chase.
from 48% baselineJoining confirmation + Tally invoice auto-fire. EPFO/UAN captured in the same WA flow.
from 74% baselineJD broadcast → AI match score → recruiter review → shortlist confirmed. From 2-3 days.
from 2-3 daysOnce you grant scoped access at mcp.wendesk.com, your agent can interact with your tenant data — gated by the same 3-part permission matcher as the dashboard.
// Claude calling Wendesk via MCP — schedule an interview slot POST https://mcp.wendesk.com/mcp Authorization: Bearer eyJ... { "jsonrpc": "2.0", "method": "tools/call", "params": { "name": "industry.recruitment.interviews.schedule", "arguments": { "candidateId": "cand_RH2481", "jobId": "job_PM-BLR-04", "interviewerEmail": "[email protected]", "slotIso": "2026-05-12T08:30:00Z", "mode": "google_meet", "sendWaReminders": true } } } // 200 OK — interview created, WA confirmations sent to both parties { "interviewId": "intv_k9Qr7X", "meetLink": "https://meet.google.com/wnd-rec-04", "candidateWaNotified": true, "clientWaNotified": true, "audit": "via=mcp · client=claude-desktop" }
Same client-engagement pipeline and fee-tracking model for consulting and advisory firms placing senior talent.
Tech companies hiring 50-500 engineers/year — same JD-match AI, interview scheduling, and offer automation at scale.
Campus recruitment drives, faculty hiring, and EdTech talent acquisition — bulk-pipeline management with the same WhatsApp-native sourcing.
Executive search firms, staffing agencies, RPO teams, campus hiring heads — drop your phone or chat on WhatsApp. We respond within 90 minutes and have your first JD live in 2 hours.