Customers want AI on their stack
Your end-customer's team uses Claude Desktop / ChatGPT / Cursor. Without MCP, your CRM is invisible to them. They go elsewhere.
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Your CRM, your inbox, your content, your pipelines — exposed as MCP tools to any AI agent. OAuth 2.1 + PKCE. Tool catalogue auto-generated from our tRPC routers.
Your end-customer's team uses Claude Desktop / ChatGPT / Cursor. Without MCP, your CRM is invisible to them. They go elsewhere.
Anthropic, OpenAI, Microsoft Copilot all standardising on MCP. One spec, every agent.
OAuth 2.1, PKCE, scoped tokens, tool manifest, rate limits, audit. Easy to half-build; hard to ship safely.
Every tRPC procedure with meta.mcpExpose:true becomes a tool. Discovery manifest at /well-known/mcp.json.
Industry-standard handshake. 5-min scoped JWT per session. Tenant-isolated; cross-tenant tool access prohibited by design.
MCP re-uses our 3-part module:resource:action permission system. Agents only call what their bound tenant role allows.
Pre-tested config snippets for every major MCP client. Audit log shows actor.via='mcp' + agent fingerprint per call.
{
"mcpServers": {
"wendesk": {
"url": "https://mcp.wendesk.com",
"auth": "oauth2-pkce"
}
}
}{
"mcpServers": {
"wendesk": {
"url": "https://mcp.wendesk.com",
"auth": "oauth2-pkce"
}
}
}{
"mcpServers": {
"wendesk": {
"url": "https://mcp.wendesk.com",
"auth": "oauth2-pkce"
}
}
}{
"mcpServers": {
"wendesk": {
"url": "https://mcp.wendesk.com",
"auth": "oauth2-pkce"
}
}
}Your CRM and inbox callable from Claude / ChatGPT / Cursor / Copilot. The 2026 distribution channel.
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