Contact sync
HubSpot contacts and Wendesk contacts stay in two-way sync.
Live
HubSpot
Sync HubSpot contacts and deals with Wendesk for WhatsApp-first follow-up. HubSpot is a leading inbound marketing and CRM platform. Connect to Wendesk to sync contacts and deals bidirectionally, enrich HubSpot records with WhatsApp engagement data, and trigger HubSpot workflows from Wendesk CRM events.
Free to use0.9K installsReleased 6 Jul 2026Updated 17 Jul 2026v1.0
Capabilities
What you can do with HubSpot
Capabilities your team gets when HubSpot is wired into Wendesk.
Deal pipeline sync
HubSpot deals sync to Wendesk pipelines with stage mapping.
WhatsApp enrichment
WhatsApp conversation data from Wendesk enriches HubSpot contact records.
Setup
How to connect HubSpot
Typically completes in under 5 minutes. No engineering required.
- 1
Create HubSpot private app
In HubSpot go to Settings → Integrations → Private Apps → Create a private app.
- 2
Set scopes
Enable crm.objects.contacts.read/write and crm.objects.deals.read/write scopes.
- 3
Get access token
Copy the private app access token.
- 4
Connect in Wendesk
App Store → HubSpot → paste the private app access token.
Plans
Available on these plans
Activate HubSpot on any of the plans below.
GrowthProEnterprise
FAQ
Frequently asked questions
Answers to the most common questions about HubSpot on Wendesk.
How does the HubSpot and Wendesk integration work?
Wendesk syncs contacts, deals, and activities bidirectionally with HubSpot. When a new lead enters HubSpot, Wendesk can trigger a WhatsApp follow-up sequence automatically.
Can I send WhatsApp messages to HubSpot contacts through Wendesk?
Yes. Wendesk routes HubSpot contacts into WhatsApp campaigns and individual chats, keeping all conversation logs visible inside your HubSpot timeline via webhook.
Which HubSpot plans are supported for API integration?
HubSpot's API access is available from Starter plan onwards. Wendesk uses OAuth 2.0 to connect securely and requires CRM read and write scopes.
Does the integration support real-time data sync?
Wendesk uses HubSpot webhooks for near-real-time contact and deal updates. Polling fallback runs every five minutes for environments where webhooks are unavailable.
Is my HubSpot data secure when connected to Wendesk?
All credentials are encrypted with AES-256-GCM envelope encryption under AWS KMS. Wendesk never stores HubSpot passwords and uses OAuth tokens with minimum required scopes.
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